Privacy Policy

Treviate Privacy Statement

At Treviate Pty Ltd, we value your privacy and aim to make our data practices transparent, clear, and respectful. This policy outlines how we collect, use, store, and protect your personal information when you engage with our website or services.

1. What Information We Collect

We only collect data necessary to provide our services. This may include:

◾Name

◾Email address

◾Phone number

◾Custom garment preferences (as submitted via forms or messages)

We do not request any sensitive personal data such as identity numbers, financial details, or personal background.

2. How We Collect It

Information is collected when:

◾You submit a contact form

◾You communicate with us via email or phone

◾You provide input related to a custom order

All data is collected directly from you. We do not use third-party data brokers.

3. Why We Collect It

Your information helps us to:

◾Respond to inquiries clearly and promptly

◾Manage and process custom garment orders

◾Communicate delivery updates

◾Improve customer experience

We do not use your data for advertising or promotional targeting.

4. How We Use Your Data

Collected data is used exclusively for service delivery, including:

◾Order coordination

◾Communication between you and our team

◾Internal service improvements

We never share your information with external marketing providers or sell your data.
 
5. Data Retention

We retain customer information only as long as needed to provide service. After this, data is securely archived or deleted. You may request removal at any time.

6. Data Protection Practices

Treviate uses secure servers and internal access controls to protect your personal information. Only authorized personnel have access to your data. Regular reviews are conducted to maintain our security standards.

7. Your Control and Access

You can contact us anytime to:

◾Review the data we hold about you

◾Correct inaccurate information

◾Request removal from our system

We will handle your request in a clear and timely manner.

8. Updates to This Policy

This policy may be updated occasionally to reflect service improvements or legal adjustments. Any updates will be posted on this page with a revision date.

Contact

Treviate Pty Ltd
Address: 3 Bridge Ln, Sydney NSW 2000, Australia
Phone: +61 2 9114 7317
Email: contact@treviate.com